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                       / support Categories / Ranges, Rangetops and Cooktops / Ranges, Rangetops and Cooktops / Question & Answer

                      Category: Question & Answer

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                      • Question & Answer

                      The oven fan has been running for a long time on my HRE Range Model.

                      daisyle February 27, 2024
                      Comments Off on The oven fan has been running for a long time on my HRE Range Model.

                      Please note that this is normal, it can stay on anywhere from 1 HR to 1HR 45 min depending on the oven cooking temp and time.

                      My cooktop has discolored.

                      daisyle February 27, 2024
                      Comments Off on My cooktop has discolored.

                      This is normal, the surface may appear discolored when hot. This is temporary and will disappear as the glass cools.

                      My oven temperature is off. How much is it off by? (Is this the small or large oven if a 48”)

                      daisyle February 27, 2024
                      Comments Off on My oven temperature is off. How much is it off by? (Is this the small or large oven if a 48”)

                      The small oven is a roasting oven, it will run 50 degrees cooler. The small oven is always going to be 50 deg low as that is the calibration of the thermostat for roasting. If you are not going to run the oven as a roasting oven as it is designed. You will want to…

                      How do you pull out the range from cabinet to do the service?

                      daisyle January 16, 2024
                      Comments Off on How do you pull out the range from cabinet to do the service?

                      One cannot directly pull the oven door, oven handle, or kick plate part. Please open the oven door and pull out the range by holding the oven frame.

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