Due to an increased volume of orders for the holiday season, please note that processing and shipping times have been extended by a week. Please see shipping policy for standard processing times.

SUBMIT CLAIM

Thank you for being a THOR Kitchen Customer! To receive your replacement telescopic rack, please follow the instructions below to submit your claim details.

We look forward to providing you with your updated telescopic rack soon! If you have any questions, please email QAspecialorder@thorinternational.com.