Due to an increased volume of orders for the holiday season, please note that processing and shipping times have been extended by a week. Please see shipping policy for standard processing times.

DISCLAIMER: "By clicking ‘SUBMIT TICKET’, you agree to receive recurring informational SMS, MMS, or Email messages from THOR Kitchen. Message frequency may vary. Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information. No mobile information will be shared nor sold with third parties/affiliates for marketing/promotional purposes, we do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent, see our Privacy Policy" See our Privacy Policy.

Need Parts?

Every Once in a while, even Thor’s hammer needs a tune-up.

Click below to find all the parts you need to #COOKLIKEAGOD.

Shop Parts

Please fill out the service form to the left.

Questions? You can also email us directly at service@thorinternational.com or call us at:

Main Directory: (877) 288-8099

Service Directory:

Dial (1): New Claim
Dial (2): Update on Claim
Dial (4): thorkitchen.com Sales, Returns and Inquiries

Our customer service agent will be contacting you during normal business hours (excludes weekends and holidays).

Business Hours (Pacific Standard Time):

Monday – Friday: 5:30am to 4:30pm
Saturday and Sunday: Closed

Thank you!

THOR Kitchen Customer Service Department

Phishing Disclaimer:

Please be aware that Thor Kitchen will never contact customers requesting payments through PayPal, Zelle, or Venmo. If you receive any communication asking for payments via these methods, please disregard it as it is not from Thor Kitchen. For any payment inquiries or concerns, please contact us directly through our official Thor Kitchen domains (thorinternational.com, thorkitchen.com)