Due to an increased volume of orders for the holiday season, please note that processing and shipping times have been extended by a week. Please see shipping policy for standard processing times.

Category: Question & Answer

How can I remove the cloudiness from drinking glasses? It won’t come off with a vinegar rinse.

Cloudiness that doesn’t come off with a vinegar wash is the early stages of etching on the glass. Etching is a permanent condition that cannot be reversed. It is not completely understood by the glass or automatic dishwashing industry. It appears to result from an unusual combination of factors including soft water, high heat, type…

Is it safe to wash my pots and pans in the dishwasher?

Rinse agents improve the drying process especially in the new dishwashers with plastic (polypropylene) tubs. Rinse agents will also reduce spotting and filming. We also recommend this in hard water areas to help prevent spotting and filming. Not all items are safe to wash in the dishwasher. Check the manufacturer’s instructions first to be sure…

What items are safe to wash in the dishwasher?

Check the manufacturer’s instructions. Almost all items are marked “dishwasher safe” that can be safely washed in your dishwasher. For silverware and other utensils, never mix metals. Position items in the silverware basket so stainless, silver plate, or sterling do not touch each other. Electrolytic action between silverplate and stainless steel can cause pitting in…